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华为审核

人气浏览: (3227) 发布时间: [2019-08-13]

Information and Instructions通知和说明书

PURPOSE目的

This document was developed as an Audit Tool to assess a supplier's Quality Systems against HUAWEI's Quality Systems Requirements.The HUAWEI Quality Systems Audit (QSA) is build upon the TL:9000 Quality Systems Standard, but with additional HUAWEI specific requirements included.

本文件是根据华为的质量体系要求开发的稽核工具，用于评估供应商的质量体系。华为的质量体系稽核(QSA)是建立在TL:9000质量体系标准的基础上，但是增加了华为的特殊要求

SCOPE范围

The HUAWEI Quality Systems Audit is not commodity specific, therefore it may be used to assess the Quality Systems deployed by a supplier/manufacture irrespective of the commodity.

华为的质量体系稽核不是针对产品的，因此QSA用于评估供应商的质量体系而不考虑产品。

AUDIT BY SELF ASSESSMENT自我评估稽核

A supplier's facility is required to complete a self assessment using this tool in advance of the HUAWEI Audit. (One QSA is required per facility.)
By doing this, a facility will be able to prepare for the audit and seek advance help and guidance from HUAWEI SQE to be best positioned to succeed.
It is expected that during the self-assessment process, that the supplier will use this opportunity to ask questions for either clarification or to better understand intent of the audit criteria. Waiting for the formal HUAWEI audit to ask these types of questions is too late. It is also expected that based on self audit results, a supplier will inform the HUAWEI team of their readiness for a formal HUAWEI audit.
A self assessment is completed by scoring the relevant column in each worksheet.

供应商的工厂需要在华为稽核之前用该工具进行自我评估。（每一个工厂都需要进行QSA自我评估）。为了做好自我评估，进而取得成效，工厂需要为稽核做好准备、从华为的SQE那里寻求帮助和指导。希望在自我评估的过程中，供应商应抓住机会向华为SQE提出疑问，无论是为了澄清问题还是为了更好的理解该稽核标准。等到华为来正式稽核时再提问就太晚了。同时也期望供应商基于自我评估的结果，在准备就绪后通知华为进行正式的稽核。自我评估结果应在每一个工作表中对应的栏目完成评分。

AUDIT BY HUAWEI华为稽核

During the audit process, the HUAWEI SQE may wish to review every question/criterion listed on the audit document, or alternatively the SQE may choose to focus only on those questions for which the supplier awarded themselves a score of 2 by self-assessment. The path taken is right to SQE discretion.
The score awarded by the SQE Auditor will be entered in the 'Score' column on each worksheet.

在稽核过程中，华为SQE可能会评审稽核文件里面的每一个问题，也可能选择关注供应商自评是2分条款.华为审核员在每一个工作表中的HW Score进行打分。

AUDIT RESULTS稽核结果

The SQE Auditor must complete ALL sections before an Audit Result can be declared.
The Audit Result of each section is based on the number of questions scored as 1 versus the total number of questions of the section*2.
Any questions that are scored as N/A are adjusted automatically in the score denominator.
The overall average score does not determine the Audit Result, rather all the individual section scores will determine the Audit Result.
The 'Pass' score for the Audit is 80%. If the Audit Scores for all sections of equal or greater than 80% are achieved, a 'Pass' result is awarded.
If an Audit Score of equal or greater than 70% but less than 79% is achieved at any section, a 'Conditionally Passed' result is awarded.
If an Audit Score of less than 70% is achieved at section 1,3,4,7,8,9,10,11, a 'Fail' or 'Not Pass' result is awarded,total score will be deducted 3 score by section .

审核员必须在审核结果公布前完成所有部分的审核。每部分的审核结果等于每部分的所有得分除以每部分问题数目2倍。任何选择N/A的项目在分母里面会自动除去。总平均分不是最终稽核结果，每一单独的部分得分决定稽核结果。
80%以上通过。如果所有部分稽核得分多于80%，则结果是通过。
如果任何一部分得分多于70%、少于79%，则结果是有条件通过。
如果第1、3、4、7、8、9、10、11部分中任何一部分少于70%，则结果是不通过,总分会扣除3分。

If a "Conditionally Passed" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for any sections of the QSA that are below 80%.
If a "Not Pass" Result is awarded, a Corrective Action Plan is due from the supplier within TWO weeks of the date of audit completion for any sections of the QSA that are below 70%. On completion of this Corrective Action Plan, a supplier is required to generate second Corrective Action Plan to bridge to the 80% 'Approved' Status.
All Corrective Action Plans must contain a timeline to 'bridge' to a 'Conditionally Passed' or 'Passed' status, depending on the initial audit result, and must propose a Target date for a HUAWEI follow-up Audit.
Failure to achieve a 'Conditionally Passed' Result on a follow up Audit may impact business award decisions.

如果结果是有条件通过，则供应商应在稽核完成后2周内对得分少于80%的部分提交纠正行动计划。
如果结果是不通过，则供应商应在稽核完成后2周内对得分少于70%的部分提交纠正行动计划。在纠正行动计划完成后，供应商应输出第二轮纠正行动计划以达到80%通过的状态。
所有的纠正行动计划必须依据最初稽核结果，确定提升到有条件通过或通过的状态的截至日期，并给出华为跟踪稽核的建议日期。
跟踪稽核结果如果不能达到有条件通过，可能会影响商务合作的决议。

A PASS RESULT通过结果

Once a supplier's facility has Passed the Audit, the Quality Systems are approved for the facility audited, not all supplier facilities.
Passing the QSA does not guarantee a business award, but is the first step towards winning technical approval for a site. In addition, many commodities have a commodity specific Quality Process Audit (QPA), which also requires to be passed before technical approval may be obtained.

一旦供应商的工厂通过了该稽核，表示稽核过的工厂的质量体系获得认可，不代表供应商所有的工厂。
通过质量体系稽核并不保证一定会有商务合作，但它是获得技术承认的第一步。另外，很多物料会有质量制程稽核，需要在获得技术承认之前通过。

AUDIT MECHANICS and QUESTIONS

The Audit breaks down the Quality System into individual sections, each of which is represented by an individual worksheet.
Within each worksheet is contained a series of questions specifically pertaining to the section being examined.
The questions were devised and developed as closed questions with every attempt to avoid ambiguity.
Because of the closed nature of the questions, there can only be one of four answers to any question, i.e. (0), (1), (2), or (N/A).
“0”
wrong or no procedure ,
wrong procedure, wrong or no action;
procedure wrong defined.
wrong procedure, action didn’t meet requirement with risk .
“1”
wrong or no procedure but perfect action conducted.
correct procedure but partially implemented.
correct procedure and implementation but without sufficient record.
Procedure is not 100% correct but implement well.
“2”
all correct including procedure and implementation
A score of N/A may be awarded if the SQE believes that any particular question is truly Not Applicable in the case of the supplier facility under review.
In any cases the total number of N/A should be kept as minimum as possible.
If there is any doubt as to the score to award for any given Criterion, a score of zero shall be awarded by default.
Any Criterion that scores 2 shall be clearly demonstrated, followed, and be beyond reproach.
In the event that a supplier clearly meets the intent of the audit question, but does not exactly do what the question asks, a score of 2 shall be given.

本稽核把质量体系分成几个单独的部分，每一部分在单独的工作表陈述。每一工作表包含一系列的问题均会检查到。每一个问题均会设计成封闭式问题，以避免含糊。因为封闭式问题的性质，每一个问题只有一个答案，如0、1、2或不适用。
0分：
程序错误或没有程序；
程序错误，错误的执行或没有执行；
程序定义错误；
程序错误，执行不能满足要求，带有风险；
1分：
程序错误或没有程序，但执行的很好；
程序正确，但部分执行；
程序正确，且有执行，但没有充足的记录；
程序不是100%正确，但执行的很好；
2分：
程序和执行都正确。
如果SQE评估后认为供应商有不适用的部分会填写不适用。无论如何，不适用的项目数应尽可能最少。如果对给出的标准有任何怀疑的话，该项目将默认为0分。应充分地验证、跟踪任何给2分的项目。如果供应商充分满足满足稽核问题体现的意图，但并清楚问题所问的是什么，得2分。

TRAINING培训

The QSA is very technical in content with regard to Quality Systems and Engineering Techniques.An internal training session will be provided to the SQEs who use this checklist.SQEs who use this tool are considered within HUAWEI as being sufficiently qualified to conduct this audit.

关于质量体系和工程技术该QSA是有很多技巧方面的的内容的。我们会给使用该查检表的SQE提供内部培训。在华为经过成分资格认证的SQE会被安排使用该工具进行稽核。

AUDIT SCHEDULE稽核时间表

The Audit may be used as and when the need arises. However, HUAWEI may conduct an official audit annually for key suppliers. The frequency of the re-audit will be based on the audit result & action closure of the last audit, as well as the supplier quality performance in the past year period.
Before conducting an audit, the auditor must ensure the HUAWEI commodity management team responsible for the relationship are advised of the audit schedule.It is also intended for suppliers to conduct internal audits by self assessment every quarter so progress may be reported to HUAWEI.

必要时华为会进行该稽核。华为对关键供应商会进行正式的稽核。重新稽核的频率基于稽核结果和上次改善行动的关闭状况，同时供应商过去一年的质量绩效也是考虑因素。进行稽核之前，审核员应确保相关管理责任人考虑过该稽核时间表。同时也期望供应商每季度进行一次内审并把进程报告给华为。

ADDITIONAL QUESTIONS附加问题

Please contact zhaoshaolin@huawei.com for additional information.请联系 zhaoshaolin@huawei.com以获得附加说明。

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